Snom HD351W

Hospitality Phone

Key features

  • Cordless connection via WiFi
  • Cordless DECT handset
  • Large LED call indicator
  • Up to 5 handsets possible
  • Antibacterial housing

The HD351W is a modern, dual DECT / WiFi phone that fits easily into any environment and infrastructure.

The control panel of the Snom HD351W is particularly easy to read, clearly designed and has the most important features for the comfort of your guest: hands-free, mute and hold calls are integrated, individual key functions can be stored! The HD351 has an antibacterial housing to protect against germs and is easy to clean. A large visual indicator alerts the guest to calls or waiting messages. The HD351W has a base station for up to 5 handsets for maximum flexibility and freedom of movement. Individualised labelling is provided as an insert on the control panel. Operation also possible via PoE!

DSGVO compliant by design: No data storage of personal data such as dialed numbers! Remote setup and maintenance exclusively via server in Germany!

*Faceplates not included











Overview of Series

Technical features


Antibacterial housing

The device has antibacterial housing, which is certified according to the Japanese JIS-Z2801 and thus does not provide a breeding ground for bacteria.



This device communicates using the radio standard for telecommunications called DECT (Digital Enhanced Cordless Telecommunications).


Power over Ethernet (PoE)

This device can receive its power from a connected network cable, provided that the network switch used supports this and has enough power to supply all connected devices.



The device has integrated WLAN.


Help with questions about products, availability and prices


Contact person

Snom HQ Berlin

+49 30 39833-0

Where can you find a Snom partner near you?

You want to buy our products and need advice? Then you have come to the right place.


Which distributor offers the products?

Snom is available all over the world. If you are looking for a wholesaler, you can find here all our partner distributors sorted by country.


Faceplates for Hospitality Phones

Give your phone a personal touch.

Individualize your Hospitality Series phones according to your needs! Whether only with room number or additional graphics, use our templates for a perfect clarity of your phones.

Find the right telephone system (PBX).


List of our compatible PBX


If you would like to know whether your desired phone is compatible with the PBX you are using, you can view the on our PBX partner overview page in the Service Hub.



Information on choosing a PBX


Do you need information when choosing a suitable PBX for your desired telephone? We have compiled some tips for you in the guide on what you should look out for.


Technical data




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The latest firmware for your Snom device can be found at the link below. When updating, please follow all safety instructions and take into account which firmware version is currently permitted by the PBX you are using.

You may not be able to update your Snom device manually, but only via the web interface of your PBX.


How To´s, FAQ & Co.

In the Service Hub we have created a variety of instructions and help for you.


Contact person

Headquarter Berlin

+49 30 - 39833-0
Office hours: Mo-Fr 9:00-17:00 (CET)


Inhouse Sales
Inhouse Sales

language Sales DACH

phone +49 30 39833 0



Snom Technology GmbH
Aroser Allee 66
13407 Berlin

Phone: +49 30 39833-0
Fax: +49 30 39833-111


Search for help

Are you looking for help with a problem, a manual, an answer to your question or the latest firmware for your Snom device?

We have set up the Snom Service Hub to provide you with everything you need.



Snom D865

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