Snom M500

DECT - Base

Key features

  •      Dual cell with up to 2 bases possible
  • Up to 10/8 handsets single / dual cell base
  • Up to 8 simultaneous calls (NB)
  • Wireless software updates for handsets (OTA)

Snom M500 - full DECT mobility

The Snom M500 dual cell system is the core of the new M500 series from Snom.

The Snom M500 is designed for all offices or businesses of medium size and scalability.
 Two base stations (with a planned update also more) can be combined to one DECT cell, in which up to 16 phones can be registered and just as many parallel calls can be made.
 The system supports both the robust and haptically ergonomic Snom M55 handset and the new Snom M58 DECT desk phone for mobile office workplaces.

A special highlight of the new dual-cell system is certainly the unique telephone system function "Shared Call Emulation" (SCE), through which calls from several trunk lines can be monitored system-wide by means of six LED function keys, answered, held and picked up with any connected telephone - a function that ensures an additional degree of flexibility in various application scenarios. Security is also the focus of this Snom product. The Snom M500 is equipped with the latest encryption standards (TLS & SRTP). Automatic configuration as well as zero-touch provisioning and authentication are carried out using Mutual TLS (MTLS).












Overview of Series

Technical features



This device communicates using the radio standard for telecommunications called DECT (Digital Enhanced Cordless Telecommunications).


Dual cell system

This DECT base can be extended with a second base to form a dual cell.


Power over Ethernet (PoE)

This device can receive its power from a connected network cable, provided that the network switch used supports this and has enough power to supply all connected devices.


Security (TLS & SRTP)

This device supports all common security protocols, such as TLS, SIPS, SRTP, etc.


Shared Call Emulation (SCE)

SCE is similar to BLF on desk phones. It allows monitoring/viewing, answering, holding and transferring calls via programmable keys in the DECT environment.


Telephone directory

This device has an integrated phone book.


Help with questions about products, availability and prices


Contact person

Snom HQ Berlin

+49 30 39833-0

Where can you find a Snom partner near you?

You want to buy our products and need advice? Then you have come to the right place.


Which distributor offers the products?

Snom is available all over the world. If you are looking for a wholesaler, you can find here all our partner distributors sorted by country.


Find the right telephone system (PBX).


List of our compatible PBX


If you would like to know whether your desired phone is compatible with the PBX you are using, you can view the on our PBX partner overview page in the Service Hub.



Information on choosing a PBX


Do you need information when choosing a suitable PBX for your desired telephone? We have compiled some tips for you in the guide on what you should look out for.


Technical data




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The latest firmware for your Snom device can be found at the link below. When updating, please follow all safety instructions and take into account which firmware version is currently permitted by the PBX you are using.

You may not be able to update your Snom device manually, but only via the web interface of your PBX.


How To´s, FAQ & Co.

In the Service Hub we have created a variety of instructions and help for you.


Contact person

Headquarter Berlin

+49 30 - 39833-0
Office hours: Mo-Fr 9:00-17:00 (CET)


Inhouse Sales
Inhouse Sales

language Sales DACH

phone +49 30 39833 0



Snom Technology GmbH
Aroser Allee 66
13407 Berlin

Phone: +49 30 39833-0
Fax: +49 30 39833-111


Search for help

Are you looking for help with a problem, a manual, an answer to your question or the latest firmware for your Snom device?

We have set up the Snom Service Hub to provide you with everything you need.



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