Today’s wholesale and distribution market is rapidly changing, and it is increasingly important to understand what your customers need and want. One route to success in this area is adding value with superior customer service. This can be done by providing customer service staff with enhanced information on their telephone to ensure accurate and productive discussion with customers.
Snom telephony adds value to wholesale and distribution businesses by providing enhanced information at the telephone with CTI. In addition, auto provisioning capabilities make the rapid changes experienced in the wholesale and distribution sector easier for IT departments to manage.
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