VoIP and IP Phones
An IP Phone is a device/software client that is designed to support the transmission of voice over the type of network used by the internet, often referred to as VoIP. IP Phones are used to make calls through Voice over Internet Protocol (VoIP) technologies which basically help place and transmit calls over data networks like the your own inter-site data connections or the Internet.
The term IP Phone denotes both, the software used for making calls over the data network / Internet, and the handset or SIP Hardware that look much like an more sophisticated version of an ordinary telephone. It is possible to use ordinary telephones (POTS phones) as IP Phones by attaching analogue telephone adapters to them.
IP phones have advantages over the traditional phones.
Unified Communications is on the rise in businesses of all sizes. Unified Communications is the integration of real-time, communication services such as instant messaging (chat), presence information, voice (including IP telephony), mobility features (including Mobile Apps and DECT) audio, web and video conferencing. Businesses deploy IP telephony and Unified Communications to improve collaboration, increase worker productivity and reduce telecoms costs. The ultimate aim of UC is to rationalise devices and channels so that users are able to communicate instantly using whatever method is most appropriate at that point in time. That might be a fixed phone, smartphone, PC or tablet, and it could be communications via SMS, instant message, voice, video or email. Snom support unified communications deployments with a range of products providing desk based and mobile IP Telephony and enabling new levels of communication and collaboration for businesses worldwide.
Hosted IP Telephony
High on the list of to do items for any business looking for a new or upgraded phone system must be to investigate whether a Hosted VOIP or a traditional on site PBX VoIP phone system is the best solution for their business. Neither solution is ‘right’ or ‘wrong’, rather these 2 are equal alternatives and the ‘right’ choice is the one that fulfils on your business requirements, meets your budget and financial planning needs and can handle the capacity of your forecasted business growth.
VoIP onsite PBX phone system
Whether you select an on premise VoIP solution or a Hosted VoIP PBX system your Snom handset benefits will be the same.
Since Apple released the iPhone in 2007 business users have embraced the use of mobile communications devices. IT departments have struggled to handle the changing cost models and maintain control and reconcile device and application management and security with providing their users with the freedom to move around without any loss of access to communications, and to be connected both in and out of the office. 63% of enterprises look to mobility for cost savings and near 50% are responding to employee demand. Mobile communications creates opportunities for greater productivity, cost savings, improved customer service and boosted employee morale.
For the business looking for telephony combined with mobility Snom identify five possible solutions for IP mobility the range of options being a wireless headset connected to your desk phone, a cordless Wi-Fi solution using your business WLAN, mobile GSM handsets, cordless soft phones installed on laptops, or VoIP DECT solutions. Each of these end point options is a valuable part of the Telephony Toolkit and all these options are supported by the Snom portfolio of products.
Organizations are increasingly implementing VoIP technologies, and many of them are drawn by the cost reductions, but deployments must be done in the most secure manner possible. Otherwise, the sought-after cost savings could result in monetary losses if the security of the VoIP infrastructure is compromised. The good news is that with proper planning and administration, VoIP need not strike fear. By taking the right approach to VoIP security, organizations can expect the quality, reliability, and security that we’ve come to know from the existing phone networks.
Snom is a security-aware VoIP-vendor and using Snom handsets it is possible to implement a complete, multi-layered security solution. Using Snom phones in conjunction with a TLS/SRTP-enabled PBX provides a secure VoIP environment that is not vulnerable to security risks involved in Internet telephony. This telephony setup not only maintains the integrity of the SIP signaling messages exchanged, but also provides encrypted audio streams, providing high-end security against eavesdroppers and tapping. The TLS/SRTP feature of Snom phones is interoperable with a number of PBX vendors including PBXnSIP, Asterisk and Ingate.
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