Snom, the Berlin-based specialist in IP telecommunications, continues to expand its customer service and extends its guaranteed warranty period for all products ordered after 1 July 2018 from two to three years.
The IP phones from Snom have always proven to be a popular choice thanks to a variety of features, excellent audio quality, sophisticated firmware offers – and last but not least, a particularly high-quality workmanship. As of now, Snom customers will benefit even more. From 1 July 2018, Snom extends the warranty for all products ordered after this date from two to three years.
"The RMA quota of Snom Technology GmbH has always been very low. However, since we became part of the VTech Group at the end of 2016, we have been able to improve this figure even more; reducing it permanently to 0.4% and a remarkable 0.2% for table devices. We would like to pass on this achievement to our customers in the form of an extended warranty period," says Dusan Aleksic, Head of Hardware Development at Snom in Berlin.
"An extended warranty, an attractive partner program and, of course, first-class products: it pays to rely on the premium brand Snom for many reasons and to successfully master the future together," explains Gernot Sagl, CEO of Snom Technology GmbH.