Snom and TELES announce comprehensive technology partnership


Snom, a German pioneer and leading manufacturer of professional and enterprise IP phones and TELES, the producer of the leading European UCaaS (Unified Communications as a Service) platform have formed a new technology partnership. This partnership includes the combined effort by both companies to ensure the interoperability and integration of their respective unified communications solutions.

TELES, headquartered in Berlin and founded in 1983, is a leading provider of communications solutions for carriers and business customers. More than 300 network operators and enterprises worldwide rely on its proven solutions and technology. By offering cloud based telephone solutions, TELES customers receive flexible and expandable solutions with less maintenance costs and intuitive administration compared to existing PBX solutions. Plus, they only pay for functions that they really use.

UCaaS (Unified Communications as a Service) is the cloud delivery mechanism for enterprise communications, which reduces costs, while also increasing reliability, ease of management, security, flexibility, and decreasing maintenance.

Snom will join the growing list of TELES interoperability partners, enabling the best possible integration of Snom phones into its VoIP cloud solutions. The TELES Interoperability Programme was developed in order to facilitate the planning and roll-out of hosted UC services for service providers enabling rapid deployment of interoperable devices for end customers. These services feature additionally a comprehensive interoperability test, integration into the provisioning of the UCaaS platform, as well as the option to take new software versions into account. This means that Snom phones are easily implemented into the TELES UCaaS solutions, and the end customers will receive fast deployment and fully integrated products with features specifically adjusted to their requirements.

By February 2019, Snom’s new phones, the D785, D385 and D120, are scheduled to have completed their interoperability tests with TELES Voice Application Server (VAS) release 6.2 and will be fully integrated into the auto provisioning service. The partnership also guarantees that future Snom phones will be integrated into the TELES ecosystem before they actually hit the market.

Mark Wiegleb, Head of Interop & Integration at Snom Technology GmbH underlines: “This new partnership is great news for Snom customers as it adds another well-established cloud platform to the list of Snom-compatible services. We are looking forward to a fruitful interoperability partnership, which I am sure will yield benefits for Snom and TELES customers and partners and a partnership that brings two Berlin companies much closer together!”

What is more, the QA and Service teams at Snom will undergo training with TELES to cover all grounds and deliver the best possible experience to end-customers, This will assure a personalised service at the highest level, for which Snom is much valued in the industry. With this technology partnership, not only is the interoperability of their products ensured, but also the whole UCaaS solution is streamlined with the shared professional know-how of both companies.

“We are very happy to welcome Snom as a partner to our UCaaS solution. Service providers will benefit from the winning team of our cloud services and cutting edge Snom phones”, says Thomas Haydn, TELES COO.


TELES AG Informationstechnologien has the decisive body of knowledge that has been developed with the many advances achieved in technology. TELES has consistently released numerous groundbreaking products for the telecommunication industry, with a focus especially on service providers and business customers. Whether these concern once the ISDN TELES.PC card or now the cloud based communications solutions – at TELES the overriding design and development aspiration is to facilitate a more open and especially user-friendly world of work. In more than 60 countries, TELES works together with more than 300 key customers and partners – with the opportunities for communication solutions that arise from this just as wide-ranging yet individual as the lives of the customers who then use these products.

Visit www.teles.com to find out more about TELES.


Snom media contact

Peter Link
united communications GmbH
PR Manager