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D862 Desk phone

The perfect entry

The D862 is a beautifully designed entry-level device in the Snom D8xx series. Its clear design makes it ideal for any desk. Equipped with a beautiful, 40° continuously adjustable LCD screen of 5" size, it offers a very good overview, regardless of the lighting situation at the workplace. The 8 freely programmable function keys are ideal for storing speed dials or call groups.

The Snom D862 combines advanced technology, excellent voice quality and an optimal design in one device - at an unbeatable price. This makes the D862 a perfect entry-level device into the world of professional IP telephony.

Availability: Q2/2022

Product video:

Key Features

  • Large tiltable 5 inch IPS color display

  • USB 2.0 high speed connection

  • 8 programmable function keys 

  • Optimized noise reduction

 

Features:


  Basics

  • Operating system Linux
  • 3-year warranty
  • Wall mountable1 
  • Part number/s​​​​​
    • D862 | PN 00004535

Dimensions and weight​​​​​​

  • Dimensions (D x W x H, approx.)
    • ​​45 mm x 243 mm x 210 mm w/o footstand
    • 165 mm x 243 mm x 193 mm  with footstand
  • Weight (approx.)
    • ​​​1.12kg with footstand

Display and indicators

  • Display
    • TFT liquid crystal display (LCD), tiltable, truecolour,
    • backlit
    • Display size (W x H) 110 mm x 62 mm
    • 5  (127 mm) display size (diagonal)
    • Resolution 1280 x 720 Pixel
       
  • 13 LED indicators
    • Call indication (1 x red LED)
    • Message waiting indication (MWI) (1 x red LED
      message key)
    • Function key indication (8 x multicolour LEDs)
    • Audio key indication (1 x red LED, 2 x green LED)

Directory support and call features​​

  • 8 SIP identities / accounts
    • Up to 8 simultaneous calls
  • Directory support
    • LDAP (server-based directory)
    • Local directory with up to 10,000 entries
    • Import/export phone book (CSV, XML)
    • XML phonebook support
  • Outgoing call features
    • Speed dialling via function keys
    • Speed dialling via keypad: 10 numbers
    • URL dialling
    • Local dial plan
    • Redial (via dialed calls list)
    • Automatic redial on busy
    • Caller identification (CLIP)
    • Calling Line Identification Restriction (CLIR)
    • Call completion (busy/unreachable)2
    • Intercom
    • Multicast paging
  • Incoming call features
    • Call waiting/swapping
    • Call blocking (deny list)
    • Dynamic central blacklist check2
    • Blocking of anonymous calls
    • Auto answer
    • Call forwarding
    • Call deflection
    • Do Not Disturb (DND) mode
  • Active calls
    • Mute microphone
    • Hold
    • Music on hold2
    • Blind call transfer
    • Attended call transfer
    • 4 + 1 local conferencing
    • Call park / unpark2
    • Client Matter Code (CMC)2 
  • Related features
    • Call history lists of missed, received, dialed, rejected,
      and deflected calls
    • Extension monitoring, call pickup2

User interfaces and setup​​​

  • Configuration and setup via menu-driven web user
    interface (WUI)
    • Visual and functional UX based re-design of web
      user interface (phone manager)
    • Password-protected login
    • Secure web server/client (HTTPS)
    • Languages
  • Configuration and setup via menu-driven phone user
    interface (PUI)
  • Automatic configuration via provisioning
    • Loading of settings and firmware via HTTP / HTTPS /
      TFTP
    • Supported DHCP provisioning options 
      43 / 60 / 66 / 67
    • Secure Redirection And Provisioning Service
      (SRAPS) support
    • Remote management via TR-069 / TR-069 Annex G /
      TR-369
    • Plug & Play (PnP) support
  • Localization
    • Timezone
    • Additional language support
    • Dial tone
  • Related features
    • Dual firmware partition

Keypad and function keys

  • 39 hard keys in total
  • Standard ITU telephone keypad: 12 keys with star and
    pound/hash key
  • 5-way navigation key
  • 12 function keys
    • 4 context-sensitive function keys
    • 8 freely programmable line / function keys
      (maximum 28 on 4 sides) with multicolor LEDs
  • 5 dedicated audio keys
    • Mute key (1 x red LED), speakerphone key (1 x green
      LED), headset key (1 x green LED), volume control
      key
  • 5 dedicated function keys
    • Cancel key, message key, transfer key, hold key,
      redial key
  • Related features
    • Keyboard lock

Technologies and protocols​​​​​

  • OpenVPN
  • VLAN IEEE 802.1Q
  • SIP - RFC 3261
  • SDP - RFC 3261
  • RTP - RFC 8866
  • RTCP - RFC 3550
  • RTCP-XR
  • SIP REFER method (RFC 3515)
  • rport - RFC 3581
  • E.164 number to URI mapping (ENUM)
  • ICE
  • STUN | RFC 5389
  • SIPS | SIP over TLS
  • SRTP | RFC 3711
  • SRTCP
  • IPv4 / IPv6 (Dual-Stack)
  • DHCP
  • NTP
  • LDAP
  • LLDP-MED
  • HTTP
  • TFTP
  • L2TP
  • TLS 1.3
  • HTTPS
  • IEEE 802.1X - EAP-TLS - RFC 5216
  • TR-069
  • TR-069 Annex G (formerly TR-111)
  • TR 369/User Services Platform (TR-369 | USP) 

Package contents

  • 1 x desk phone unit
  • 1 x footstand
  • 1 x corded receiver
  • 1 x 1,5 m (5 ft) Ethernet cable
  • 1 x Quick Installation Guide

Accessories

  • 00004544 | Wall mount kit (D8XX)
  • 00004561 | Corded wideband receiver (D8XX)
  • 00004570 | 10 W Power adapter
  • 00004341 | A100M | Monaural Headset
  • 00004342 | A100D | Binaural Headset
  • 00004388 | A150 | DECT-Headset
  • 00004387 | A170 | DECT-Headset
  • 00002362 | EHS Advanced 2.0
  • 00004384 | A210 | USB WLAN dongle
  • 00004386 | A230 | USB DECT dongle 

Audio devices, codecs, and features

  • Casing speaker
    • Hearing aid compatible (HAC)
    • Frequency range 150 Hz - 8 kHz
    • Noise cancellation
  • Speakerphone mode
    • Frequency range 100 Hz - 8 kHz
    • Full duplex
    • 2 x dedicated microphones
  • Audio-Codecs
    • G.711 (A-law, μ-law), G.722, G.723.1, G.726, G.729,
      Opus
  • Dual-tone multi-frequency signalling (DTMF)
    • In-band, out-of-band, SIP-INFO
  • Related features
    • Comfort noise generator (CNG)
    • Voice activity detection (VAD)
    • Audio response time
    • Adaptive jitter buffer
    • Packet loss concealment (PLC)

Interfaces and connections

  • D862 power options
    • Power over Ethernet (PoE), IEEE 802.3af, class 3
    • Power adapter 100 - 240 V AC / 50 - 60 Hz | 5 V DC
      (SELV) /
      2 A / 10 W1 
  • Wired interfaces
    • 1 x coaxial power adapter connector
    • 2 x 1 Gbit RJ45-8P8C Ethernet port
    • 1 x USB 2.0 Typ A
    • 1 x RJ9-4P4C standard receiver connector
    • 1 x RJ9-4P4C standard connector or USB port for
      wired headset connection
    • 1 x RJ12-6P6C proprietary EHS connector1
    • Wireless interfaces
    • Bluetooth optional via USB Bluetooth dongle
    • WLAN optional via Snom USB WLAN Dongle1
    • DECT optional via Snom USB DECT Dongle1
  • Sensors
    • Ambient light sensor
    • Hook switch sensor

Environmental conditions

  • Operating ambient temperature: 0 ° C bis 35 ° C 
  • Nonoperating temperature: - 10 ° C bis 45 ° C 
  • Humidity (non-condensing): 5% - 95%

1 Available separately
2 If supported by PBX 

 

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