PBX Interoperability Partners

Company profile:

3CX is the developer of 3CX Phone System and 3CX WebMeeting. 3CX is a 100% channel company with over 50,000 customers worldwide and 30,000 partners. Some of their customers include Boeing, Hugo Boss, City of Vienna, Pepsi, McDonalds, Wilson Sports, Intercontinental Hotels, Harley Davidson, Carlsberg and MIT.

By maintaining a global presence with fifteen offices worldwide including the US, the UK, Germany, France, Japan, Russia, Australia, and more as well as fully localized websites available in German, Spanish, French, Italian, Russian, Japanese and many other languages, 3CX is able to accommodate companies’ telecommunications needs all over the globe

Products & Solutions:

3CX Phone System is the only software-based PBX for Microsoft Windows which not only replaces proprietary phone systems, it also delivers a complete Unified Communications solution. It’s an open standard IP PBX which can be integrated with other applications running on Windows.

3CX Phone System cuts telco costs and boosts company productivity and mobility with the 3CXPhone clients for iOS, Android, Mac and Windows

3CX WebMeeting is a web conferencing solution which leverages WebRTC technology, eliminating the need for any plugins or clients. Browser-to-browser communication and click2call as well as advanced online classroom features are just a few of its popular features.

Integration with Snom:

Snom phones and 3CX Phone System are fully interoperable, giving users a seamless and hassle-free experience. Due to this interoperability, users are able to experience the plug-and-play functionality between Snom phones and 3CX Phone System. Snom phones are automatically configured with 3CX making it easier to manage.

Apart from this, 3CX users can take advantage of all the features Snom phones have to offer, and vice versa. By relying on the SIP standard, 3CX and Snom deliver a future proofed, best-in-class phone system.

Company Profile

4PSA accelerates communication and team collaboration. For more than 16 years, we have developed technology that enables service providers to offer Unified Communications in the Cloud. More than 15,000 partners trust our solutions to deliver Cloud services to SMBs and large organisations.

4psa.com

Products & Solutions

VoipNow is a Cloud communications platform that enables service providers to accommodate businesses with enterprise PBX, voice, video, presence, instant messaging, mobility and contact center services. This award-winning solution provides a blazing fast go-to-market due to its rapid setup and easy deployment, integrated call charging engine, and competitive pay-as-you-go pricing. Its multitenant and distribution-ready architecture make it the perfect solution for any type of implementation. 

Hubgets is the only instant communication and collaboration platform in the world natively built on top of an enterprise PBX. It enables businesses to communicate via chat with file transfer and screen sharing, voice, and video, turning experience into searchable knowledge. Page by Hubgets takes care of customer communication flows.

Integration with Snom

Snom phones are integrated in VoipNow's provisioning system starting with the earliest models. By using the provisioning wizard, VoipNow users can achieve fast deployment of supported Snom phones. The available provisioning templates provide access to telephony features, voicemail integration, presence, compatible phone codes and much more. VoipNow also enables users to customize the default templates and add more features that meet their special requirements. Furthermore, users can also create new templates for any available model of SIP-based Snom phones.

Company Profile

Aarenet, the “CONSIDER IT AS DONE” Company, develops, realizes, markets and operates future-oriented and reliable VoIP Systems for Telecom-, Internet- and Mobile Service Providers, Cable Operators, Utilities and Enterprises. Systems and services are custom designed, implemented on time, deployed in excellent quality and operated in highest availability.

aarenet.com

Products and Solutions

Aarenet VoIP systems offer state-of-the-art solutions for telephony service providers. The systems include Class 5 residential telephony, SIP trunks for connectivity and an integrated multi-tenant cloud PBX solution focussed but not limited to SME (Small Medium Enterprises). Together with smartphone apps, Unified Communications components, MS Teams voice integration and contact center solutions, the full scope of telephony requirements is offered to the customers. Aarenet distributes their VoIP systems in Switzerland, Germany and Italy and in many countries in South-East Asia. The majority of the customers are Tier1 and Tier2 providers or ISPs wanting to integrate telephony services in their offering.

Integration with Snom

Aarenet and SNOM complement each other well, as the SIP phones of SNOM integrate very well into the Aarenet VoIP ecosystem. The technical expertise and the good support offered by SNOM enable a smooth and flawless integration. With the SNOM SIP Phones, Aarenet can enhance the product offering on the market and provide benefits for both companies.

Company Profile

antilo has been founded in 1998 as one of the first alternative carriers in germany with the intend to develop innovative and flexible communication products for the future.

Beginning with ISDN-Technology the entire voice-network has been migrated to IP in 2004 and antilo has become the first All-IP-Telco with own infrastructure and connectivity.

In 2008 antilo has begun to increase functionality and comfort of the EricssonSwitching-Core to test PBX-Funktions within the core-voice-network - with success!

Now antilo has thousands of customers using one of the biggest PBX-Deployments and our secure and high-available connectivity to out private voice-cloud.

i-pbx.de

Products & Solutions

The antilo i-PBX is available on antilo Phone-Lines and our Connectivity-Partner-networks. Our lines allow telephony without internet on a most secure and comfortable way. Customers will have a „one-for-all“-Experience - one SPOC "Single Provider of Contact“ for any kind of service request.

The i-PBX has connectivity to nearly any type of Business-Application, Hosted Exchange, Hospitality-Software, Billing-Solutions and much more. A mobile-Integration completes our portfolio.

And the best: We have time to communicate with our customer: Nearly 95% of new ideas can be implemented and deployed for all customers.

Integration with Snom

About Asterisk

Asterisk is an open source framework for building communications applications. Asterisk turns an ordinary computer into a communications server. Asterisk powers IP PBX systems, VoIP gateways, conference servers and other custom solutions. It is used by small businesses, large businesses, call centers, carriers and government agencies, worldwide. Asterisk is free and open source. Asterisk is sponsored by Digium.

Today, there are more than one million Asterisk-based communications systems in use, in more than 170 countries. Asterisk is used by almost the entire Fortune 1000 list of customers. Most often deployed by system integrators and developers, Asterisk can become the basis for a complete business phone system, or used to enhance or extend an existing system, or to bridge a gap between systems.

asterisk.org

Integration with Snom

From the very beginning back in 2000, Snom phones have been designed and developed to work perfectly together with telephony systems based on the Asterisk framework.

With a dedicated configuration template for Asterisk and the support of standard auto-provisioning methods, Snom phones are easily to deploy and run on any Asterisk based phone system.

Company Profile

Located in Kiel, Germany, ADDIX Software GmbH is a software engineering company with focus on developement and production of telecommunication solutions.

Astimax is a professional voice over IP PBX which – since the first sales in 2005 – has been sold numerous times worldwide. Companies value the comprehensive feature set and maximum flexibility. Available as appliance or cloud-based service Astimax offers solutions for companies of all sizes. Take your business one step further to the future: Astimax UC provides independence from telephones. No matter if PC, tablet or smartphone just open a browser and start calling. Furthermore Astimax supports all common standards for ALL-IP and VoIP as well as various interfaces for CRM and ERP systems.

astimax.de

Products & Solutions

Astimax is available as both appliance and cloud-based service. Users benefit from continous developement and new features like webRTC integration and comprehensive ACD features that significantly enhance availability and user comfort. The Astimax UC feature provides more flexibility and freedom for every user. Any device with a web browser can be used as a fully functional phone including BLF (busy lamp fields), voicemail transcription, call history, and a messaging client. Take your office extension wherever you go.

In addition Astimax system do not only support ALL-IP – they were built for it. Astimax makes you ready for the future while offering complete investment protection.

Integration with Snom

Astimax has been Snom Interop Partner for more than 10 years. Thus topics like hot desking, provisioning, centralised management as well as XML directories have been standard features for many years now. Especially centralised management simplifies administration of devices tremendously. Setups for new employees are fast and easy. Configure the extension with a few clicks and the profile is rolled out to the respective phone. Just plug in the phone and the employee is ready to call – regardless of his/her location (home office, subsidiary or main office). 

Company Profile

As the leading global provider of Unified Communications and Collaboration (UCC) services to operators worldwide, BroadSoft helps deliver applications Enterprise customers demand.
BroadSoft simplifies the way organizations communicate and collaborate. Our unique and flexible UC-One app is a complete solution that delivers all the Unified Communication and Collaboration features companies want to boost satisfaction and worker productivity, and reduce costs.
BroadSoft brings constant innovation to the communications marketplace through our products, solutions and strategic initiatives like Broadsoft Labs, BroadSoft Marketplace and Xtended Developers Program.
BroadSoft accelerates the success of Service Providers Unified Communications and Collaboration offers providing comprehensive go-to-market and sales enablement tools, proven marketing campaigns and best practices for customer fulfillment.

broadsoft.com

Products & Solutions

BroadSoft’s solutions arm Service Providers with a comprehensive portfolio of  Unified Communication services to address the evolving needs of all market segments.  Our flexible commercial models can be tailored to fit micro, SMB and large enterprises.  Plus, BroadSoft’s UC-One capabilities allow Services Providers to solve the unique challenges of vertical markets including Hospitality, Education and Government.

With one rich application, employees can communicate on their preferred device that will lead to increased productivity, improved customer satisfaction, and reduced costs.

Integration with Snom

Snom IP phones have been formally validated with both BroadWorks and BroadCloud.

Company Profile

Voxbit, the creators of Byphone, are marketing leading developers of internet communication services. Voxbit’s extensive research and development team have been working with evolving technologies for 12 years, creating radically different products for the UK channel market, specifically specialising in the voice sector. 
The company had a £3m research and development programme with generous co-funding from Invest NI to develop a different type of phone system.  One that was more reliable than most, yet easier to operate for small businesses and one that could also sell directly on the web and provision automatically.

byphone.co.uk

Products and Solutions

Byphone improves small and medium sized businesses with a revolutionary phone system. Our no manual portal has given organisations the confidence to on-board hosted telephony as one of their products without requiring significant telephony knowledge.
With ease of use ingrained in everything we do, Byphone has had huge impact on our partners reducing their installation time significantly.
Our drag and drop technology and ease of use device provision means partners can deploy a complex phone system in a matter of minutes, rather than hours/days.

Integration with Snom

Initially it was Snom’s robust hardware and firmware that attracted Byphone to choose them as our preferred manufacture. However, over our 10-year journey it has been the ease of use to integrate with our hosted platform that’s significantly cemented our relationship. 
Creating our own unique provisioning engine to allow touchless auto-provisioning couldn’t have been easier with Snom in comparison to other manufactures. Their Interop programme, and support allowed us to significantly simplify and improve how partners manage their devices.
With the evolution of the new D717, D735 and D785, this has helped improve our rate of sale and being able to stand out from the crowd. Their coloured screens, aesthetic appeal and emerging technology such as proximity sensors and dect headsets is refreshing for end users.

Company profile:

Centile Telecom Applications is the leading European developer of Unified Communications platforms for operators and integrators. The Centile Any3 architecture – Any service, over Any network, on Any terminal – addresses the needs of businesses and operators seeking to deliver advanced professional communications services to fixed and mobile users independent of the device they’re using or the network they’re connected to. In the fast-moving market for fixed and mobile communications, Centile Istra solutions offer customers the flexibility and agility to rapidly develop innovative new services in response to ever-changing customer requirements.
centile.com

Products & Solutions:

ISTRA is a SIP based carrier-grade Unified Communications platform enabling services providers and mobile operators to offer hosted Unified Communications services to enterprises of all sizes over any network, and on any terminal.

ISTRA comes in different modules, each adapted and optimized to a particular service. These modules enable the delivery of Cloud telephony, PBX trunking, fixed-mobile convergence (FMC), call centers, interactive voice responses (IVRs) and collaboration to businesses.

ISTRA is a reliable platform that guarantees the consistency, availability, and redundancy of all services.

ISTRA easily integrates into your infrastructure and allow you to be up and running quickly. You can launch your offers with a short “Time To Market” (TTM) that guarantees an edge over the competition.

Integration with Snom:

Centile ISTRA platform fully integrates with Snom terminals. The phone provisioning via Snom’s redirect server allows easy and rapid deployment of devices without having to worry about LAN constraints (DHCP).

When the phone starts, the Snom redirect server is contacted and tells the phone with which Centile ISTRA platform it must register.

Another example of advanced integration is the call continuity (VCC = Voice Call Continuity). This feature allows a user to start a call on his or her Snom terminal, and continue the conversation on a mobile phone by simply pressing a button (without the other party noticing).

Company Profile

CNT AG is a very modern and particularly flexible telecommunication company and one of the most renowned Internet service providers in Germany.

CNT stands for Communication Network Technologies and like no other company in Germany, for the greatest possible experience and maximum know-how for access and telecommunications. CNT is constantly setting new standards and developing innovations that are unrivaled.

CNT is one of the pioneers and technology leaders in IP telephony. For the realization of state-of-the-art voice services, CNT uses completely proprietary technologies - and sets standards with the cloud based telephone solution CNT Call Manager.

cnt.net

Products & Solutions

CNT is one of the most renowned Internet service providers. Since 1995, it has been providing Internet access and point to point connectivity for SMEs and large enterprises - across the whole of Germany. With particular expertise in data security, CNT provides the most effective protection for corporate networks. Hosting services complement the portfolio.

Since 2000, CNT has been providing voice services, presented the first full VoIP telephone connection in 2001 and presented the first cloud based telephone solution for use in the large enterprise segment.

Integration with Snom

CNT is one of the pioneers in the SIP telephone market. CNT was one of the first Snom Turnkey Integration Partners to provide high compatibility with all Snom products. Thanks to the attractive Snom portfolio and a particularly deep integration into the cloud based telephone solution CNT Call Manager, a large number of common references have already been gained.

Company Profile

Communi5 Technologies GmbH is an Austrian software manufacturer of communications solutions for service providers. Communi5 emerged from TELES AG (in August 2019) and is focused on UCaaS and Cloud PBX solutions for service providers and integrators, who want to address the need for hosted communications services for business customers. The central issues in the modern business world are mobility, simplification of IT/relocation to the cloud, and collaboration. It is our mission to deliver user-friendly and secure services that comply with the communications requirements of our service provider customers.

communi5.com

Products & Solutions

Communi5 provides state of the art cloud-based communications solutions that enable innovative end customer services ranging from Unified Communications as a Service, VoIP and ISDN trunking to classic POTS/ISDN line replacement. Communi5 UCaaS offers a cloud delivery mechanism for enterprise communications including voice, video, instant messaging and collaboration services for fixed and/or mobile networks.

Integration with Snom

Communi5 has been integrating SNOM telephones into its UCaaS product line for years. The Communi5 interoperability program enables the best possible integration of SNOM phones in its VoIP cloud solution. The program was developed to facilitate planning and roll-out of hosted UC services for service providers. These services also feature a comprehensive interoperability test and integration into the provisioning of the UCaaS platform. This means the easy integration of SNOM phones into the Communi5 UCaaS solutions, and the end customers receive fast deployment and fully integrated products with features specifically adjusted to their requirements.

Company Profile

Crown is a pioneer and innovator in the telecommunications market. With its own IP Centrex technology, Crown offers a whitelabel solution for international carriers and service providers.

The complete proprietary development of the virtual pbx sets standards for functionality, scalability and security. Crown was able to overcome the challenges of previous technologies and offers solutions for all market segments - from the private customer through the small office / home office to mid-market and enterprise.

crown.de

Products & Solutions

Crown provides leading technologies, reliable service, and extensive expertise for a successful voice over IP business.

With the Technology as a Service (TaaS) concept, the IP Centrex developed by Crown is available as a whitelabel solution. For international carriers and service providers, Crown offers the sovereign technological foundation for a own attractive IP telephony offering. Crown is opening up solutions for all market segments - from private customers through small-office / home office to SMB/SME and large enterprise.

Integration with Snom

Snom stands for "First in VoIP". Crown stands for "First in IP Centrex". Crown has been using Snom's products since 2008. Snom's high level of standards compliance, the great technical know-how and the partnership-based cooperation are key reasons to work with Snom. Crown was the first Snom Turnkey Integration Partner to implement all the functionality of Snom phones in an IP Centrex environment.

Company Profile

Founded in 2007, Deutsche Telefon specializes in professional SIP communications. The company offers business customers both SIP Trunks and a web-based PBX (SIP PBX CentrexX). Both products are among the most price attractive and high-powered IP services in the German market. The SIP PBX CentrexX convinces with more than 160 functions and fulfills the requirements of a professional telephone system in the business customer segment. The company's management has many years of industry experience and more than 12,000 customers are already taking advantage of the innovative VoIP offers. Maximum safety is self-evident: Deutsche Telefon cooperates not only with key technology partners, but also has a wide network of sales partners, technology partners and service partners.

deutsche-telefon.de

Integration with Snom

Company Profile

EDAG Production Solutions is the specialist for the development of complete production factories as well as plants and their processes. In combination with our vehicle development expertise we have mastered the interface between product development and plant construction.  We offer not only the coverage of the individual phases in the product development process to all the trade issues surrounding factories and production systems and are therefore able to complete factories across all professional trades incl. transverse processes optimally plan and accompany the implementation from a single source.

edag-ps.de

Products & Solutions

Telephony services as part of the portfolio of an engineering service company - can this fit?

"Nothing is impossible if you have the right know-how in-house". True to this motto, 2008 the VoIP solution jEDCOMM was initially developed for internal use. In recent years more and more branches worldwide were connected, which led to steady improvements and enhancements of the platform. Therefore, EDAG Production Solutions has now developed jEDCOMM into a marketable product for external customers.

With jEDCOMM you get a flexible telephony system with simple, centralized administration, the best possible support for the work processes and customer communication. Your employees are provided with all standard forms of communication such as telephony, CTI and fax. jEDCOMM is available as an "on Premise" solution or hosted in the cloud.

Simple client and multi-site management, desktop integration, a conference as well as a call center system are also integrated. The simple licensing model avoids additional licensing costs for CTI, conference or call center functionalities.

Integration with Snom

EDAG places great emphasis on flexibility, simplicity and the integration, so they have chosen Snom as a preferred endpoint partner.

Due to the support of “zero touch” deployment, the time required for the installation and configuration of a Snom endpoint is reduced to a minimum. Users can configure the function keys on their phones via a single management interface independently. These settings are transferred directly to the phone. The central administration also unifies address and call lists.

jEDCOMM solution is successfully in use for over eight years now. With over eight years of experience in VoIP and over 42 national and international locations, EDAG Production Solutions is the perfect partner for your business.

Company Profile

Epygi Technologies, Ltd., a worldwide provider of award-winning IP PBXs and Gateways supporting small businesses to enterprise's telephony needs, is a private US company founded in 2000 and has its headquarters in Plano, Texas. Reliable, secure, and easy to install and use, the Epygi products offer users outstanding benefits and an unparalleled range of features at very economic prices. Customers are able to improve their productivity, lower operating expenses and enhance their image while affording the latest in telecommunications equipment.

epygi.com

Products & Solutions

At Epygi Technologies, our team is committed to delivering your small to medium to enterprise-sized business with one integrated communication solution to meet your specific needs. Epygi's QX IP PBX and Gateway products are the result of years of careful planning, expert design and exhaustive laboratory testing by R&D engineers. Our goal is to provide you with affordable products, features specific to your company's unique needs with ease of installation, maintenance and use. Epygi is also cross-certified with a broad selection of IP phones and SIP providers, in order to provide you with a completely integrated communications package.

Integration with Snom

When it comes to Snom Technology phones, Epygi has taken the integration between the phone and PBX to an unprecedented level.  All Snom phones are true Plug-and-Play with the Epygi PBX. The phone can simply be connected to the network and it will automatically be assigned an extension and configured to the Epygi PBX. In the process of configuring the phone the Epygi PBX will automatically update the firmware on the phone to the latest recommended version that was fully tested.  A big time saver is that all of the keys on the phone can be provisioned from the Epygi PBX.  This includes a phone book directory of extensions and assigning keys for speed dialing, watched extensions (BLFs), Call Park and General Voice Mailbox extensions. Call Parking is probably the most commonly used feature as it allows a user to hold a call on the Call Park extension by simply pressing one of the Call Park keys, making it available for anyone else in the office to easily retrieve. The General Voice Mailbox allows a key on the phone to be designated for a departmental voice mailbox. The Epygi PBX also has a settings page for configuring many of the commonly used phone parameters before creating the phone configuration file. One such option will configure a key on the Snom 760 and 8xx series so that when it is pressed, it will connect to a Mobotix camera for a live video feed.

*limited support on multi cell installation.

Company Profile

Sangoma Technologies (“www.sangoma.com”) is the registered owner of the U.S. federally registered trademark FREEPBX (the “Trademark”), registration number 3365377.

Founded in 1984, Sangoma Technologies Corporation is publicly traded on the TSX Venture Exchange (TSX VENTURE: STC).

freepbx.org
 

Products & Solutions

FreePBX is a web-based open source GUI (graphical user interface) that controls and manages Asterisk (PBX), an open source communication server. FreePBX is licensed under the GNU General Public License (GPL), an open source license. FreePBX can be installed manually or as part of the pre-configured FreePBX Distro that includes the system OS, Asterisk, FreePBX GUI and assorted dependencies.

With over 1 MILLION production systems worldwide and 20,000 new systems installed monthly, the FreePBX community continues to out-perform the industry's commercial efforts. The FreePBX EcoSystem has developed over the past decade to be the most widely deployed open source PBX platform in use across the world.

Integration with Snom

Snom IP phones have been formally validated with FreePBX platform. All device models listed below have been validated as completely interoperable and are integrated into FreePBX's endpoint manager for hassle-free deployments.

Company Profile
innovaphone AG has been playing a decisive role in driving the development of IP Telephony ever since the company was founded in 1997. To this day, innovaphone stands for continuity and sustainable value as well as for strong development performance. All innovaphone hardware and software solutions are developed in-house and produced in Europe.
The guiding principle is the evolutionary expansion into new technologies: the first VoIP gateway was followed by the innovaphone PBX IP telephone system, the UC solution myPBX and the universal work and communication platform innovaphone myApps. With innovaphone, innovation and investment protection are compatible.

innovaphone.com

Products and Solutions
innovaphone is a leading provider of professional business communication solutions & cloud services. innovaphone offers the suitable solution for small and medium-sized businesses with several different branches as well as for large enterprises.
The system fully meets all requirements due to its unique modularity and the variety of functions, hardware platforms, end devices and software solutions. The innovaphone PBX is designed as a stand-alone IP telephone system. Yet, full performance is achieved when combined with the Unified Communications functionalities of the innovaphone myApps platform. This complete solution with its full features is available either on premises or in the cloud.

Integration with Snom
Snom telephones and the innovaphone PBX have successfully been tested on compatibility and therefore ensure smooth joint operation in one system.
The documented test protocol is available at: 


http://wiki.innovaphone.com/index.php?title=Howto:Snom_IP_phones_-_Snom_-_3rd_Party_Product 

Company Profile

inopla GmbH, founded in 2008, is an independent provider and developer of smart virtual telecommunication solutions that are a perfect match for the needs of modern companies, who nowadays expect unlimited flexibility, scalability, functionality and reliability from their telecommunications.

Alongside our extensive portfolio of existing products and solutions, inopla flexibly develops and implements new add-ons, functions and solutions that are specially tailored to customer requirements.

With call quality that has been certified by TÜV Saarland, optimum availability, comprehensive support delivered by highly trained experts, dedicated technical systems and solutions and products that have been developed 100% in-house, we provide optimal telecommunications that offer our customers exactly what they really need, no matter how large or small their company is.

inopla.de

Products & Solutions

inopla’s products and solutions represent far more than just a virtual cloud telephony system. They can be freely combined however you like, giving our business customers the flexibility to meet any requirements they may have – either now or in the future.

Using systems including ComDesk®Pro, virtuTEL® and ComDesk®ACD, we offer the full spectrum of modern business telephony, such as a central service portal for telephony management that is perfectly tailored to the needs of modern businesses, virtual telephony systems and smart ACD for call centres and customer service teams.

With extensive functionality, highly convenient features and a host of configuration options, the virtual telephony system virtuTEL® is one of the top-performing VoIP systems on the market. It can be flexibly expanded in line with your requirements.

Integration mit Snom

The SIP standard has been fully implemented in inopla products, ensuring compatibility with VoIP telephones, softphones, telecommunication systems and routers from virtually all providers.

inopla has partnered with Snom because we believe in their products. Snom offers a range of highly versatile options and connectivity features which enable extra telephony functions that are incredibly smart and far exceed what’s possible with normal phones. That’s why we’ve fully integrated them into inopla products.

For example, any information of your choosing can be directly pushed to Snom telephone displays, e.g. the current caller’s address information, open bills or product orders, or general information about the current call queue. In conjunction with ComDesk®ACD, it is possible to make status changes at the press of a button, to view the status of other agents, to see which agents are currently available when putting a caller through ... the list is endless. If your company uses unassigned seating, users can simply enter a PIN to automatically load their profiles and settings on any phone in real time.

Company Profile

ipnordic is a Danish telecommunications company, experiencing rapid growth. We supply small and large companies from all industries with fixnet-, PBX-, mobile- and internet solutions.

We wish to give our customers the best service, and we know how important it is that the lines of communications work at all times. That is why we provide support 24 hours a day, all year round, and answer calls within 15 seconds. Our phone solutions are without contractual constraints, thus guaranteeing our customers, that our solutions are the best and most competitive in the market.

ipnordic.dk

Products & Solutions

We provide companies with modern communication platforms that quickly can be adapted to meet the individual needs of our customers. Our PBX solutions are flexible, and we offer a wide selection of functionalities, such as queues, music on hold, country code management on incoming calls, IVR, voice mail, automatic office hours, public holiday registration etc. Among our advanced features are URL calls and call back solutions, programmable components and recitation of user input. Our software is developed within the company, and can be integrated with various external software, among others accounting systems and medical records systems.

Integration with Snom

We provide our customers with a selection of Snom products, mainly phones from the 300 and 700 series. Our system integrates with all Snom desktop models, including auto provisioning, which means we can execute remote configurations. Thus we are able to control all settings on a Snom phone; eg. language, ring tone, directory and function keys, as well as firmware updates, from a central location.

Our close cooperation with Snom’s development department means we can customize our software to their hardware, providing flexible solutions tailored to the requirements of our market. This helps us achieve one of our most important goals: to provide our customers with intelligent, user friendly telecommunication solutions!

Company Profile

Founded in 2003, ITCenter is a portuguese company with national and global customers.

The market and our own client's needs pushed us to innovate and develop complete solutions. ITCenter work focuses in innovative processes and technology, scalability and resilience. Our team has a long term experience and knowledge in Unified Communications and Cloud solutions.

Voicis is ITCenter’s portfolio of Unified Communications solution, complete and dynamic with a groundbreaking hybrid architecture that allows flexibility and virtually unlimited control. Voicis are implemented in Service Providers, Public entities and small companies. We have a wide range of products, services and solutions customized to any size of organization across Europe, Africa and America.

itcenter.com.pt

Products & Solutions

Unified Communications product for B2B and B2C markets

Voicis Core - C5 Business (Hosted) »The opportunity to Service Providers with our solution is increase average revenue and create new revenues

Unified Communications product for Enterprise market

Voicis Enterprise - C5 Business (On-Premises) » Our Enterprise solution eliminates the challenge of having complex hardware and software on site to access your communication services in your private cloud. 

Integration with Snom

Voicis Core support:

Automatic provisioning

Firmware auto updated

Support for Snom Redirect service

Company profile

NetResults S.r.l. is an Italian company founded in 2006 and active in the field of ICT. From the beginning of its activity NetResults made a special effort towards R&D, focusing particularly on VoIP (Voice Over IP) and MoIP (Multimedia over IP) solutions. Thanks to this attitude, targeted at innovation, we could launch on the market (in 2008) KalliopePBX, a set of IP PBX able to offer a wide number of advanced technological features combined with an innovative business model, that is no license limit.

kalliopepbx.com

Products & Solutions
KalliopePBX changes the concept of both traditional and VoIP telephony offering a product line designed with simplicity in mind and using the latest technology. KalliopePBX provides a wide range of appliances and Virtual Machine to exploit data center resources and investments. KalliopePBX stems from few simple ideas: simplicity of use, immediacy, completeness of functions and total lack of limitations on the number of users admitted. Thanks to this mix we could create a flexible product intended to satisfy the customers' needs. KalliopePBX offer includes optional applications such as KalliopeCTI, KalliopePhone, Kalliope Mobile App, KalliopeCallCenter or KalliopeAttendantConsole.

Integration with Snom

KalliopePBX and Snom technical teams have worked together to develop a deep integration between their products. The result of this collaboration is the full compatibility and interoperability of KalliopePBX with every Snom device thanks to the integration of Snom native APIs and Snom provisioning engine into KalliopePBX firmware. From a practical point of view, KalliopePBX supports Plug-and-Play provisioning and remote control of Snom phones. With KalliopeCTI Pro, it is possible to have complete control of the device using a PC (Windows, Mac or Linux). 

KalliopePBX is fully compatible with the whole Snom product line, including new DECT devices and base stations. Also the Plug-and-Play provisioning is available for every Snom device. Remote control, for the moment, is only supported by desktop phones. Minimum firmware required is v8.7.5.35.

Company Profile

Metaswitch is the world’s leading network software provider, powering the transition of communication networks into a cloud-based, software-centric, all-IP future. We serve more than 1,000 network operators and suppliers around the world.

metaswitch.com

Products & Solutions

Metaswitch’s Consumer Communications solution provides network operators with the applications they need to keep customers happy and deliver innovative new services with feature-rich, high-quality communications for the whole family, on any device, across any broadband network.

Metaswitch Business Communications allows network operators to quickly and reliably deliver a feature-rich, high-quality, secure communications solution for enterprises of all sizes, across any broadband infrastructure.

The Metaswitch Cloud Network Virtualization solution encompasses a suite of atomized control plane components, complete products and entire reference architectures that enable equipment providers, operators and enterprises to deliver evolutionary software defined networks (SDN) and dynamic compute environments supporting all manner of data processing and network functions virtualization (NFV).

Integration with Snom

For many years, Snom has been a Metaswitch technology partner, certifying its phones through their Mosaic Partner Program for interoperability. This partner program provides a framework for third party vendors to ensure solutions are 100% interoperable and integrated with Metaswitch VoIP platforms. To achieve certification, every Snom phone has to pass a rigorous set of interoperability tests, encompassing basic functionality, advanced calling features, scalability and reliability.

Company Profile

We are the business communication experts powering more than 2 billion connections every day, including over 33 million daily cloud connections. We help companies connect, collaborate and take care of their customers anywhere, anytime, over any device. With over 40 years of experience providing business communication solutions, more than 60 million users in 100 countries have entrusted us with their communication needs. It’s why we hold the #1 market share leader in Europe, the Middle East and Africa and why Gartner has recognized us as a Leader in Unified Communications. And offering the best path to the cloud has made us the fastest-growing global cloud communication provider in the world.

mitel.com

Products & Solutions

The industry’s broadest portfolio of business phone systems, collaboration and contact center solutions allows us to support the communications needs of the smallest business to the largest enterprise—both in the cloud and on premise. Mitel products include applications and mobility options that optimize businesses and make companies more productive. Our innovative solutions help customers keep up with leading technology trends, like bring-your-own-device (BYOD), cloud-enablement and multi-channel communication. Businesses can even use our solutions to help attract and retain the best employees and customers. We design for the future, and our solutions create a foundation for today that’s both scalable and upgradable for tomorrow. Mitel is an innovative company but technology does not dictate our decisions. Mitel solutions are designed based on customer business objectives and challenges, and our history of innovation is reflected in our 1,800 patents and applications.

Integration with Snom

Company profile

NFON, founded in 2007, is a worldwide leading provider of Cloud telephone systems. Serving companies of all sizes, from 2 to 249,000 extensions, in 12 European countries, NFON also provides systems for large enterprises that operate globally. A constantly growing company, NFON has a strong network of qualified resellers and received a certificate and seal from TÜV Saarland.

NFON takes the telephone system out of the office – and into the NFON high performance data centers. With an encrypted internet connection, you can now access your information anywhere, anytime, by phone, computer or smartphone while remaining connected to the original telephone network.

Products & Solutions

With the NFON Cloud Telephone System you are always automatically up to date and the table-top phones can be used with many other VoIP telephone systems. You can make internal calls for free – worldwide, between all locations. Instead of using conventional telephone lines, NFON calls are made via the Internet and remain safe in several high-performance computing centers that are virtually fail-safe through fully redundant operation.

Over 150 high-end features satisfy the most demanding telephony requirements – from mobile phone connectivity to conference calls. The capacity of the NFON Cloud is almost limitless and extensions or home offices can be added or removed as required.

Integration with Snom

Company Profile

Responding to the business challenges of the rapidly changing information technology, Opennetworks is committed to bring innovative telecommunication technology solutions to market. We serve thousands of corporate and enterprise customers with self-developed complex telecommunications solutions based on VoIP technology. We provide our services as a cloud-based service tailored to different players in the business sector. We offer our complex solutions from the SMB and SME sector to multinational companies in suitable service packages and, if necessary, we also develop individual needs for them.

opennet.hu

Products & Solutions

Opennetworks' flagship service is the cloud-based PBX solution (VIPeX), which provides state-of-the-art PBX functionality on a manageable and business process-related way. The system can be connected to various CRM and ERP systems with API technology, and with a unique graphical user interface and call logic designer, the system's processes can be easily and precisely adapted to the company's sales, CRM and administration processes. We also offer a call center module to serve customer services. Opennetworks is a registered telecommunications provider with a full range of enterprise telecommunications services in addition to the developed cloud-based telecommunication solutions. Our product range also includes phone traffic services (including SIP trunks and worldwide DIDs).

Integration with Snom

We also offer a variety of end-user-appliances including IP phones and softphone solutions, for sale and also for rent. Representing the SNOM brand is an extremely important relationship for us because it ensures that we offer a range of modern, well-functioning and managable IP phones - from basic to premium models -  to our customers together with our services.

Company profile:

Founded in 1997, pascom are the developers of next-generation Telephony Solutions and we upgrade business communications.

With pascom’s on-premise and cloud based UC phone systems at the heart of your Communications, you will have a centralised, intelligent hub with which you can gain total control over your organisation’s communications – no matter how diverse and dynamic your business communication channels.

Our solutions offer excellent scalability and are highly customisable to exactly match even the most specific customer requirements making our IP PBX solutions the perfect choice to support Small Medium Enterprises communicate smarter, more cost effectively.

pascom and Snom:

pascom are a Snom Gold and certified Snom Advanced Interoperability Partner as well as being one of the select Snom as a Service partner.  This ensures full pascom phone system interoperability and compatibility with the Snom 1xx, 3xx and 7xx desktop phone series as well as the Snom audio conferencing and DECT workplace mobility solutions. 

Every pascom release is tried and tested to ensure time saving integration, including AutoProvisioning and full compatibility for all Snom phone features such as DND, three-way conferencing and attended/unattended call transfers. pascom specific functions are also available, such as hot desking via the Snom XML browser.

Both pascom and Snom are committed to offering their joint customers a superior, highly innovative Unified Communications solution to support them in upgrading their business communications. 

Visit the pascom website (www.pascom.net) for more information and to get started with their free edition.

Product & Solutions:

The pascom phone system is a software-based IP PBX that is designed to upgrade business communications. Customer experience and perception are paramount to business success and pascom phone systems offer all the PBX tools required to offer excellent call management whilst providing your team with everything they need deliver excellent customer service on the phone.

What's more with desktop UC applications for Windows, Mac and Linux plus mobile VoIP apps for Android and iOS included as standard, pascom phone system's provide an “out of the box” Unified Communications solution to drive business productivity and mobility with anywhere anytime communication - no matter where your employees are or which device they prefer to use.

Based on OpenStandards, pascom phone systems can be deployed as a cloud or as an on-premise hardware appliance or virtualised solution, meaning the pascom phone system offers excellent flexibility and can be scaled according to your company growth. Furthermore, pascom solutions are designed to be admin friendly and therefore deliver countless integration options to seamlessly integrate into your existing IT infrastructure and provide your time with secure, finger tip access to all the information they require in their every day work and all at a fraction of the cost.

Company Profile

Since 2005, reventix GmbH with the first virtual telephone system "Made in Germany" acts as a pioneer and expert in VoIP technologies. The requirements of customers and partners have been incorporated into the development and into our current products. In 2007, reventix won theit first IT Innovation Award of the Initiative Mittelstand with their virtual PBX and repeatedly won awards since then.

The vision of reventix is ​​to bring the best developments into German companies and to let everyone participate in effective and simple communication solutions.

reventix is ​​a team of highly dedicated and specialized employees, with people and users in focus. The R & D department, marketing, support and customer service work hand in hand.

reventix brings passion and soul to the telecommunications services in order to not only meet customer expectations, but also to exceed them.

reventix.de

Integration with Snom

Company Profile

Sipgate’s VoIP services offers residential clients a basic free of charge telephone line, and corporate clients a cloud telephony solution for up to 250 employees. sipgate provides its customers with DIDs from all area codes and international numbers, too. Several hundred thousand customers rely on sipgate and make the service becoming the largest network-independent VoIP provider based on SIP standard in Germany.
sipgate started in 2004 as the first Internet telephony provider in Germany. Moreover, sipgate is also active in the UK.

sipgate.de

Products & Solutions

sipgate team
sipgate team is a solution moving the  complete corporate telephony via broadband connection and browser into the cloud. Conventional telephone lines and PBX, including maintenance become unnecessary.

sipgate trunking
The so-called "SIP Trunking” connects your VoIP PBX over sipgate with the conventional public telephone network. The connection works for incoming and outgoing calls, as a normal PMX connection.

sipgate io
The  real time API for call processing: Handover call information from your sipgate account in real time to your software with our telephone API sipgate.io

sipgate Partner
Mediation of sipgate business products with a long-term commission model. Certified Partners receive a lifetime 10% on all sales of customers referred by them.

Integration with Snom

Basically, all sipgate products are compatible with all SIP compatible devices. Nevertheless, we use Snom hardware as a reference in our development for testing of new functions. This is mainly due to the good technical documentation and open architecture. For this and many other reasons, we can recommend Snom products to our clients without reservation.

Company Profile

Spinoco is a software development company with a focus on helping companies all around the world communicate efficiently. Our aim is to simplify the way people communicate and unite all relevant information in a single channel, to save trouble, time and money. We provide our customers with solutions which are fast and straightforward to set up, and even simpler to use so that everyone can benefit from them.

spinoco.com

Products and Solutions

The Spinoco Application is a business software tool integrated into companies’ own telecommunication structure. It enables effective sharing of information between members of the team, mediates professional and individualized communication with clients, and facilitates task management and efficiency statistics monitoring. Whether you communicate via calls, SMS, chat or email, you can use Spinoco to make sure that your client communication always stays in context.

Integration with Snom

The following phone models have been tested and certified:

Company Profile

Starface GmbH is a dynamically expanding technology company located in Karlsruhe, Germany. Founded in 2005, the manufacturer of IP-based telephony systems is regarded as an innovative trendsetter in the market. The Linux-based STARFACE telephony system is available as a cloud service, a hardware appliance and a virtualized VM edition, and is suitable for companies of all sizes.

STARFACE is developed and manufactured in Germany and, as an open and future-proof UCC platform, can be seamlessly integrated into many CRM and ERP applications. STARFACE supports industry standards such as ALL-IP, ISDN, NGN and VoIP, and devices running Windows, OSX, iOS and Android can be integrated via open APIs.

starface.de

Products & Solutions

The STARFACE telephony system is available as a hardware appliance, as a VM edition and as a cloud service. The latest version STARFACE 6.1 allows for the first time the use of native clients for Windows and OSX thanks to the newly developed Unified Communications Interface UCI 3.0. This means that users can enjoy a powerful and easy-to-use business telephony experience directly on their computer.

With STARFACE 6.1, businesses in Germany are fully prepared for the switch-over to ALL-IP telephony which will replace ISDN by the end of 2018. Thanks to the comprehensive support of the SIP protocol and many open APIs, STARFACE secures a return on investment even after the switch-over from ISDN.

Integration with Snom

Snom telephones are an ideal companion to the STARFACE telephony system. Snom telephones can be used to their full potential in conjunction with a STARFACE. Snom telephones support, other than the easy Zero-Touch Provisioning (Plug&Play), 15 type of function keys which go beyond the standard BLF key. The user can control and display STARFACE features from the telephone menu. Snom telephones are able to display the STARFACE telephone directory, call lists, redirections and DND. Additional features such as Distinctive Ring (group ringtones), Voicemail, group management and altering the signalling number give the STARFACE user the full Comfortphoning experience.

Company Profile

Founded in 2002, Telinta offers secure and reliable cloud-based Switching and Billing solutions for Internet Telephony Service Providers (ITSPs) around the globe. Our award-winning TeliCoreTM hosted softswitch platform provides unique Auto-Provisioning Profiles for IP phones to streamline deployments of any size without the need for manual configuration.  Telinta’s full portfolio of white label carrier-grade solutions is highly customizable for ITSPs and their resellers. We offer 24x7 live technical support and comprehensive training.  Please visit us at www.telinta.com for more information.

telinta.com

Product & Solutions

With Telinta, you can offer a full portfolio of VoIP services without owning any hardware or software.  Serving ITSPs around the world, our while label cloud-based solutions include Hosted PBX, Call Centers, Audio-Conferencing, Mobile Solutions, Calling Card, Pinless, Business and Residential VoIP, Wholesale VoIP and other solutions.

Integration with Snom

Telinta‘s Auto-Provisioning Profiles enable ITSPs to easily deploy any number of Snom phones via the same interface used to perform other day-to-day functions such as switching, billing, routing, rating and reporting.  An ITSP can build their inventory of Snom phones using Telinta’s web-based Administrative Interface, loading MAC addresses and other configuration details.  When the phones are connected to an IP network, they will automatically download a complete configuration profile from our TeliCore platform.  This capability can also be used to automate firmware updates, remote rebooting of IP phones, multi-line appearances and more.  All Snom models can be supported on Telinta‘s platform.

Company Profile

UCware is a German producer of IP-based cross-platform communications ­systems for professional use. The UCware product lines range from IP phone systems through telephone exchanges all the way to smartphone apps – all communication solutions are covered. Solutions are of a modular design and are scalable, which allows individual configuration for any number of users with the option of extension as demand increases. Existing resources such as networks, servers and devices can be seamlessly integrated. Moreover UCware provides full support for its systems both in virtual and high-availability settings.

ucware.de

Products & Solutions

UCware is a simple solution that offers efficiency and flexibility. All the modules come from a single source which means seamless compatibility between the system’s components and its ability to be customized to the client’s specific needs. There is no wish that the IP phone system cannot fulfil with regard to functionality or user-friendliness. With the click of a mouse calls can be answered and redirected. For iPhone and Android-Smartphone users there are apps which allow increasing convergence of fixed and mobile networks. Even whilst on the move calls can be placed via the office number and contacts, call lists and personalised system preferences can be accessed at any time. Through serial interfaces UCware can be integrated into individual business processes, such as ERP systems and CRM applications.

Integration with Snom

As a Snom advanced interoperability partner, UCware supports auto provisioning of Snom devices. Personal preferences, such as BLF keys, call lists, telephone directories, ring tones and volume, are all centrally managed. Moreover, UCware features Snom telephones controlled via uaCSTA (User Agent Computer Supported Telecommunications Applications). The devices are controlled directly by the CTI software, which makes the use of headsets particularly comfortable. Call pickup, call routing and call connection/disconnection are manageable by software alone. The first manufacturer of IP communications solutions, UCware has now also integrated centralized provisioning of Snom’s M700 DECT multi-cell systems.

Company Profile

Vodia Networks is a Boston-based company that works in the space of enterprise communications software. The goal was to create independent software that runs on standard servers and can be easily installed and maintained by IT staff. The history of the company goes back to the year 2005 when it sold its first PBX under the name pbxnsip. In order to address the cloud business, the company was renamed to Vodia Networks in 2012. Over the past ten years installations have clearly shifted from mainly customer premises to cloud.

vodia.com

Products & Solutions

The Vodia PBX puts VoIP phones, SIP trunks, PSTN gateways, web browsers and soft phones together as a telecommunication system. There are numerous features like auto attendants, agent and hunt groups than provide PBX functionality known from TDM-PBX. The software runs on a variety of operating systems, including Windows, MacOS, Linux, embedded systems and VM. It extensively supports security features like TLS, SRTP and ZRTP. It includes a SBC for near end and far end NAT traversal. The web browser interface can be used on a large range of devices without the need to install a soft phone.

Integration with Snom

Vodia PBX supports Snom phones for more than ten years. It supports LAN-based provisioning as well as the Snom redirection service. The PBX provisions all necessary settings, including time zones, languages, and button layouts into the phone. The PBX accepts Snom certificates for establishing a trust relationship between the PBX and the phone. The phones are provisioned to use TLS and SRTP, so that users can talk over a secured connection. The provisioning includes the link to the appropriate firmware version, so that the Snom firmware matches the version of the PBX.

Company Profile

VoiceHost is an award winning VoIP provider based in the United Kingdom. We offer Hosted PBX, SIP Trunking and data connectivity to customers around the world. Established in 2006 and with over 10 years’ experience, we give our customers and channel partners the power to create and configure advanced telephony solutions themselves. We have accomplished this by creating customer and channel partner portals that are intuitive and configured in real time, meaning very little support is required. VoiceHost is committed to developing its proprietary platform around the needs of customers and bring unified and enterprise telecommunications to everybody and any organisation.

voicehost.co.uk

Products & Solutions

VoiceHost offers a telecommunications platform that allows channel partners and direct customers to create a bespoke solution which is fitting to their needs. Integrating third party PBXs and zero touch handset provisioning from market leading hardware vendors, VoiceHost can make the deployment of telecommunications easy and cost effective. VoiceHost fully supports the deployment of Hosted PBX and SIP Trunking solutions, including hardware sales through to technical support in all business verticals.

Integration with Snom

VoiceHost has been working with Snom for the last 10 years and offers full interoperability on all 3x series and 7x series phones, Meeting Point conference phones and the DECT M700 hardware. Secure remote provisioning with SNOM handsets allows for zero touch deployments and hassle free maintenance with security at the core. VoiceHost offers complete call encryption with TLS and SRTP and LDAP features along with all other standard handset functionality.

Company Profile

Voipfone was founded in 2004 and has won many industry awards for telephony as well as being the only telephone company to win the Institute of Customer Services, Customer Focus Award. Voipfone also holds the Queen’s Award for Enterprise; the highest business accolade. 

As an independent development company Voipfone is able to engineer its own unique products and services and solve problems quickly. We believe in providing no nonsense, sophisticated services with transparent, honest pricing and a high level of reliability and customer support. Voipfone is a founder member of ITSPA and holds its Quality Mark.

voipfone.co.uk

Products and Solutions

Voipfone offers Switchboard & PBX Services, Business Broadband, Fax Services (a Voipfone fax number lets you both send and receive faxes without a fax machine), SMS & Mobile Services (a range of mobile services including SMS Text Messages, Call Back Services & free access call-back.), Directory Services (you can have your Voipfone telephone number listed in the BT phone book and the 118 on-line directory services.), Plug & Go VoIP Hardware ( All telephones and adapters are plug and play), Forwarding Services, Porting Services (Voipfone can transfers telephone numbers from other telephone companies onto our network.), Virtual Assistance Services.

Integration with Snom

Snom phones and the Voipfone Phone System are fully interoperable in fact Voipfone only supply Snom handsets giving users a seamless and hassle-free experience. Voipfone rigorously test every device and every firmware upgrade prior to launch to enable them to offer such a high reliability on the platform. 

Voipfone have been working with Snom since 2004 - over 14 years - and offer zero touch deployments and hassle free maintenance with security at the core, complete call encryption with TLS and SRTP and LDAP features as well as all of the standard handset features.

Company Profile

Since 2006, VoIPGRID develops a scalable cloud telephony platform for partners who want to offer telephony services to their customers. Every day we work on making business telephony smarter and less complex. Our award-winning VoIP platform is fully developed around ease of use for telecom suppliers and their customers. For over 10 years we have been at the basis of the fastest growing telecom suppliers in the Netherlands.

voipgrid.nl

Products and Solutions

The VoIPGRID platform facilitates more than 1.6 million calls per week, accounting for 225 million business call minutes per year. Besides a conprehensive VoIP platform, we developed several VoIP apps, a progressive web app called the Webphone, and a browser extension in house. With our white-label hosted VoIP platform our partners deliver telephony the way they want it. Our partners can connect a customer to our white-label platform in less than 15 minutes and can deliver fully pre-configured hardware devices directly to the customer. The VoIPGRID VoIP platform also offers a lot of integration possibilities. With these solutions our partners and customers can call and be reachable anywhere, anytime they want.

Integration with Snom

VoIPGRID enables its partners to order hardware zero-touch provisioned and have it delivered directly to the end customer location. This allows the end customer to easily connect the hardware, without the intervention of an engineer at the end customer location. In addition, to offer our partners the possibility to supply the right hardware solution for every customer situation, we have built a partnership with Snom. The high quality devices with a warranty of 3 years and the complete portfolio, from simple deskphones to extensive alarm functionalities on the multicell DECT devices makes Snom a perfect partner for VoiPGRID. VoiPGRID offers Snom's devices to partners in the Netherlands and Germany.

Company Profile

Founded in 2009, Avencall becomes XiVO, software editor and integrator of corporate telephony. XiVO is the Open Source IP telephony solution, made in France for companies.

XiVO is delivering 2 solutions:

• XiVO UC "Unified communications", offering an advanced service to users and creating a unified workstation.
• XiVO CC "Call Center", the solution for call centers and customer relationship.

Both solutions are scalabled, without commitment and suitable for small and large businesses.

https://www.xivo.solutions/

Products and Solutions

1. XiVO UC « Unified communications »

In order to improve the efficiency of employees in day to day management, XiVO UC offers an advanced service to users. XiVO UC allows the integration of telephony media in the workstation. XiVO brings an important value added to your business interfaces, by making you increase the productivity of your employes. Unified communication services are part of XiVO, and are accessible to all users without associated licenses due to the open source particularity of XiVO.

2. XiVO CC « Call center »

XiVO CC is the open source telephony solution for call centers. Thanks to its native features, it creates a real optimisation of the customer relationship, improving the productivity of the users, by facilitating the customer journey. XiVO CC contributes to a first class customer relationship and a positive user experience. So customer satisfaction is guaranteed.

Integration with Snom

Snom phones fit to the current telephony market and to customers expectations.

Further more XiVO has developed a partnership for several years with Snom regarding the provisioning of SIP extensions, of wich we are fully satisfied.

Users can also control the Snom phone through XiVO app.

For the complete list of supported features, please visit XiVO website.

Company Profile

Yeastar specializes in the design and development of innovative telecommunications equipment, including VoIP PBX systems and VoIP gateways for the SMB. Founded in 2006, Yeastar has established itself as a global leader in the telecommunications industry with a global partner network and over 100,000 customers worldwide. Yeastar products have been consistently recognized in the industry for their high performance and innovation.

yeastar.com

Products and Services

Yeastar S-Series VoIP PBX is designed with the small and medium sized enterprises in mind. Supporting up to 500 users and built using the very latest technology, the Yeastar S-Series delivers exceptional cost savings, productivity and efficiency improvements. The all new S-Series is engineered for the communications needs of today and tomorrow, and with the Yeastar unique modular design future proofs your investment choice. Yeastar is also certified with a broad range of IP phones to provide users with seamless communication experience.

Integration with Snom

Yeastar support of Snom devices auto provisioning dated back to our first-generation MyPBX. Now with the optimized S-Series VoIP PBX, users can benefit from the top-notch IP phone system with the best-in-class IP phones easily. On S-Series VoIP PBX, users could provision settings like time zones, languages, function keys, and feature switch of Call Waiting, Auto Redial, Auto Answers, Voicemail, and Local Phone Book. To make the management easier, users could also update firmware from S-Series VoIP PBX.

For the complete list of supported features and the configuration guide, please visit Yeastar website.