Working environment

In which environment do you use telephones?

 

Not all phone calls are the same.

Every work environment has specific requirements for telephony and thus for the devices used.

 

  • An office worker sits mainly at a desk, whereas a warehouse worker is constantly on the move. However, both have to be reachable.

 

  • And in some workplaces, the number of programmable keys for speed dialling or as BLF (Busy Lamp Field) plays a major role in reaching suppliers, partners and colleagues, while in other areas it does not.

 

  • In some environments, hygiene and occupational safety are the absolute focus, whereas in other environments, localisation is of enormous importance.
  • It can sometimes even be essential to reach all people in a certain area with announcements.

 

  • Talking to remote people in a room with many people on a conference call or concentrating on a conversation with a headset on are both everyday work situations.

 

As diverse as the requirements, as diverse the devices - Snom offers a fitting solution for every environment. 

Overview of the working environments

Hospital and care institutions

In In some institutions, hygiene and accessibility are absolutely in focus.

There are many intstitutions where hygiene is a top priority. Specialised devices are needed. In these intstitutions, accessibility and an alarm function are also immensely important. In addition, there is also the localisation of staff or even equipment.

 

The Snom M90 (handset can only be used in conjunction with an M-series base) is based on DECT technology and was specially designed for use in hygienic environments. It is certified according to JIS-Z2801 and therefore does not provide a breeding ground for bacteria. It also has an alarm button and can be located anywhere within the Snom Beacon Solution. It is small enough to be worn on the belt, for example. And if necessary, the case can simply be wipe-disinfected.

 

The Snom D785 not only fits perfectly into the environment of such facilities due to its white colour, but its surface is also easy to clean. The additional display allows you to set up to 24 speed dial keys, to manage call groups, speed dial or function keys and displays all information dynamically. Ideal for institutions with a very large number of extensions.

 

In hospitals and care facilities, it is often very important not only to locate staff in emergencies, but also, for example, to determine the location of expensive and important equipment. The Snom Beacon Solution offers you exactly that. DECT radio technology is used in combination with Bluetooth technology.

 

The Snom PA1+ announcement system is used for area-wide communication towards staff, patients and visitors, e.g. to make an announcement about staffing or to order an evacuation in an emergency.

Product recommendations for the application area

Hotel and wellness

Simple and fast communication across several floors.

In the hotel industry, the telephone is the linchpin of communication with both guests and staff. It has to be quick and easy. And the staff must also be reachable throughout the building.

 

The Snom D785 is ideal for the reception area of a facility with many extensions. Not only does it fit perfectly into the environment of such facilities due to its elegance, but its surface is also easy to clean. The second display allows you to set up to 24 speed dial keys to manage call groups, speed dial or function keys and displays all information dynamically.

In hotel rooms or even treatment rooms in wellness centres, devices should be placed via which a few extensions can be reached at the touch of a button. The hungry guest will thank you. The Snom D120 was specially developed for such large installations as a hotel.

 

The devices based on DECT radio technology, on the other hand, are designed for mobile accessibility. The Snom M65 is very suitable for staff working on the guest, such as the concierge running errands in the corridors, but staff who are not immediately visible to the guest in the background, such as a room service employee in the laundry, are best kept in touch via the Snom M80.

In wellness centres and also some areas in a hotel, hygiene plays an important role: the Snom M90, based on DECT radio technology, has been specially designed for use in such environments: It is equipped with a certified protective cover that does not provide a breeding ground for bacteria and it can be easily wipe-disinfected.

 

Many hotels offer meeting rooms: The Snom C520-WiMi is designed for use in large rooms and when extended with the Snom C52-SP, almost an entire ballroom can be included in a conference call. For smaller rooms, the Snom C300 on the table is wonderful.

 

At small events, equipment (presentation technology) is usually offered, the localisation of which can be useful. With the Snom Beacon Solution, devices can be easily located. DECT radio technology is used in combination with Bluetooth technology. Access control can be implemented too.

 

In addition, an announcement system such as the Snom PA1+ is used for area-wide communication towards staff and guests, e.g. to make an announcement to staff or to play background music in certain rooms, corridors and floors. And even more so to order an evacuation in an emergency.

 

Product recommendations for the application area

You want to know more about our devices?

Just drop by our device consultation.

Logistics and warehouse management

Mobile accessibility is very important in large areas. Sometimes even crucial.

Where objects are moved and stored, it is important to document information about "who or what is where?" In this case, localisation determines action. Furthermore, the accessibility of the employees on the site and their safety at work is essential.

 

Snom has devices in its product portfolio based on high-performance DECT radio technology for setting up a communication network (multi-cell) on very extensive company areas. The Snom M900 DECT base is predestined for areas such as halls or high-bay warehouses, and its twin, the Snom M900 Outdoor DECT base, is the perfect device for extending accessibility to uncovered outdoor areas or for implementing the multi-cell across buildings. With it, employees can be reached everywhere, both indoors and outdoors.

 

A warehouse is often very spacious and confusing. It is not uncommon that you cannot even locate your colleagues by calling out, let alone see them. If there is an accident or a medical emergency such as a heart attack, your employee may not be able to do much. For this and some other situations where the reliability of technology is important, there is the Snom M85 handset from Snom. It has 4 different alarm triggers and offers the right solution for every situation.

  • The alarm button with which help can be called in an emergency.
  • Position sensors register the so-called "man down": if the device registers prolonged immobility in a lying position, the device can send an emergency message.
  • Another option is the "man running" message. This assumes that running indicates an emergency or other alarm, so an alarm can be triggered automatically even in very critical situations.
  • And as a further protective mechanism, it has an optional cord attached to the phone with which you can attach yourself to the cage of a lifting crane, for example, and which also triggers an automatic alarm call if it is torn off the phone "pull cord".
     

Not only is the localisation of employees essential in emergencies, but also the localisation of expensive and important equipment. With the Snom Beacon Solution, devices can be located very easily. DECT radio technology is used in combination with Bluetooth technology. The recorded location coordinates, or the message at which Snom M9B the desired person or the tracked object last reported, is recorded in the Snom M900 base and can be read out by means of an alarm server or directly and made available for import into almost any software system. This way, a "who or what is where?" can be realised very clearly.

 

An announcement system such as the Snom PA1+, on the other hand, is used for area-wide communication towards staff, e.g. to make an announcement to the staff on the premises or to order an evacuation in an emergency.

Product recommendations for the application area

Education and public institutions

Functionality and scalability meet cost consciousness.

In public institutions and administrations, the longevity of the devices and the integration into the existing IT infrastructure are particularly important.

 

For daily office work, e.g. the secretary's office, reception areas or offices, the Snom D385 offers exactly the quality, flexibility and functionality that is needed. For placement in less frequently used rooms or halls and so-called large installations, the desk phones Snom D120 and Snom D713 are particularly suitable due to their low purchase price, low energy consumption and high effectiveness.

 

For mobile accessibility, e.g. to reach the maintenance supervisor on the road in the storeroom, the Snom M80 would be an optimal companion and the scientific employee is best reached in the seminar room via a Snom M65. The devices based on DECT radio technology are designed precisely for this mobile accessibility.

 

In educational institutions, equipment (presentation technology) is usually used, the localisation of which can be very useful. Especially if the building structures are complex. With the Snom Beacon Solution, devices can be located very easily. DECT radio technology is used in combination with Bluetooth technology. Access control can also be implemented with it.

 

And conference calls continue to play a significant role in telephony. The Snom C520-WiMi is designed for use in large rooms and, when extended with the Snom C52-SP, almost an entire auditorium can be included in a conference call. For smaller rooms, the Snom C300 placed on the table is wonderfully appropriate.

 

The Snom PA1+ announcement system is used for area-wide communication in the direction of staff and those present in order to make an announcement for the staff or to order an evacuation in an emergency.

 

Product recommendations for the application area

You want to know more about our devices?

Just drop by our device consultation.

Practice and reception rooms

Reachability in every room. Be it by telephone or announcements.

In addition to traditional telephony, the focus in practices and reception areas is on announcements for patients or visitors. For example, a doctor calls for the patient to go to an examination room and a provider of body-related services asks the patient to enter a specified treatment room.

 

Normal announcements or playing background music in certain rooms, corridors and floors or to order an evacuation in case of emergency is possible with the Snom PA1+ from any Snom phone or a central source.

 

For the reception area, on the other hand, Snom desk telephones together with their extensions are the ideal companions. The different models of the D8xx, D7xx or D3xx series meet different requirements, e.g. the Snom D785 not only fits perfectly into the environment of such facilities due to its white colour, but its surface is also easy to clean. The display allows the setup of up to 24 speed dialling keys for managing call groups, speed dialling or function keys and shows all information dynamically.

 

Due to the many changes between examination rooms, mobile telephony solutions are needed and hygiene plays an equally important role. The Snom M90, based on DECT radio technology, has been specially designed for use in such environments. It is equipped with a certified protective cover that does not provide a breeding ground for bacteria and can be wiped clean at any time. It also has an alarm button and can be located anywhere. And it is small enough to be carried, for example, in the breast pocket of a gown.

Product recommendations for the application area

Retail and sales areas

Mobile accessibility by telephone is more customer-friendly than by shouting across the entire area.

In classic shops or wide sales areas, the employees must be reachable on a mobile basis. Particularly if the space is spread over several floors, employees do not have to be searched for first, but can be reached directly.

 

The Snom devices based on DECT radio technology are designed to enable such accessibility. Among the mobile devices, there are office models such as the Snom M70 or Snom M65, as well as the Snom M80, which is particularly robust and durable thanks to the special heavy-duty casing and is therefore also intended for outdoor use.

 

The desk phones and their extensions, on the other hand, are the ideal companions on the office desk. The Snom D735 (standing) and its sister model, the Snom D335 (lying) offer identical functions in two different designs, e.g. both have a motion sensor for displaying the assignment of the 8 programmable speed dial/BLF SmartLabel keys as soon as you approach the telephone with your hand. This makes information very easy and quick to see.
The modern designed Snom D717 convinces with a high resolution colour display and the configurable Snom SmartLabel. The clear design makes the Snom D862 ideal for any desk. Equipped with an elegant, 40° continuously adjustable LCD screen of 5" size, it offers very good visibility of the display, regardless of the lighting situation at the workplace.

 

In addition, an announcement system such as the Snom PA1+ is used for area-wide communication towards staff and customers, e.g. to announce a current special offer, an announcement to staff or to play background music in certain rooms, corridors and floors. And even more so to order an evacuation in an emergency.

Product recommendations for the application area

Open-plan and business offices

This is where communication takes place: At the desk, in the office or in the conference room. Or even in the kitchen.

Telephoning in offices does not only mean picking up the handle of a desk phone. Also, but not only. It depends, among other things, on the size of the office, even the office space, and also on the area of responsibility one has in an office.

 

The desk telephones and their extensions are the ideal companions on the office desk. For changing light situations at the workplace during the day, the Snom D862 offers an elegant, continuously adjustable LCD screen. Simply move the screen to the position where the display is best visible.
The easy management of many contacts is ideal with the Snom D785 and its large high-resolution colour display, as well as the second display. In addition, the 16 physical (48 virtual) freely programmable LED function keys of the Snom D7C simplify the management of many contacts.

 

The larger the office, the more people, the higher the noise level. It often helps to put on a headset. All Snom headsets can be used not only for telephoning, but also for video conferencing on the PC. Whether you prefer the in-ear models, such as the Snom A150 or Snom A170, or the on-ear model Snom A330 - the main thing is that you can concentrate on the conversation.

 

Conference calls continue to play a significant role in telephony. The Snom C520-WiMi is designed for use in large rooms and when extended with the Snom C52-SP, almost an entire ballroom can be included in a conference call. For smaller rooms, the Snom C300 placed on the table is wonderfully suitable.

 

The devices of the M-series, which are based on DECT radio technology, were designed for mobile accessibility throughout the entire office area. The maintenance supervisor can be reached via the Snom M80 in the basement or the receptionist via the Snom M65 in the kitchen.

 

In addition, an announcement system such as the Snom PA1+ is used for area-wide communication towards staff, e.g. to order an evacuation in an emergency.

 

Product recommendations for the application area

You want to know more about our devices?

Just drop by our device consultation.

Home office and mobile working

Working far away from the classic office requires flexible equipment without much installation effort.

Working in a home office has many faces: you have a study or sit at the living room table. Maybe the children or the parents-in-law dance around you or you live alone. And occasionally you want to use telephone conferences to do small household chores at the same time. People who work on the road have to be prepared for different workplaces. Some people work in a hotel room, others in a café and others in a small corner of a co-working office.

 

We have developed a solution for each of these work situations: Simply connect the Snom D735 desk phone to a WLAN router or via Ethernet cable to a laptop or computer - thanks to autoprovisioning, it sets itself up automatically. Just like in the office.

 

With mobile devices based on DECT radio technology, such as the Snom M110-SC or the Snom A150 headset, you can also move away from the table to receive a package or let room service in, for example.

 

For different ears, i.e. different tastes, you can choose e.g. the Snom A170 or the Snom A330.

 

And if you want to hold a conference call on the road or at home, just place the Snom C300 on the table and start the conference. Whether in the home office or hotel room - Snom's flexibility and mobility increase productivity.

 

Product recommendations for the application area

You want to know more about our devices?

Just drop by our device consultation.

Contact person

Headquarter Berlin

+49 30 - 39833-0
Office hours: Mo-Fr 9:00-17:00 (CET)

 

Tony Lukaschewitz

language Key Account Manager DACH

phone +49 30 39833 0

mail_outline tony.lukaschewitz@snom.com

Locations

Snom Technology GmbH
Wittestr. 30 G
13509 Berlin

Telefon: +49 30 39833-0
Fax: +49 30 39833-111

office@snom.com
www.snom.com

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