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04.11.2009

snom and ESTOS Partner to Deliver Unified Communications and CTI to VoIP Phones

snom Technology AG, a leading developer and manufacturer of advanced voice over IP phones for enterprise and residential markets, announced today it has teamed with ESTOS, a leading manufacturer of unified communications solutions, to ease the deployment of Microsoft TAPI-enabled business applications, like unified communications and CTI solutions.

The partnership allows ESTOS’ ECSTA for snom middleware to convert snom’s Computer Telephony Integration (CTI) interface protocol to the Microsoft TAPI standard. ESTOS ECSTA for snom, when used with ESTOS ProCall solutions, allows both companies to deliver unified communications and CTI functionality to medium-sized businesses and service providers. The new ESTOS ECSTA for snom middleware enables snom’s 3XX Series and 8XX Series intelligent VoIP telephones to support additional call center, CTI and unified communications applications in both 32-bit and 64-bit Windows operating system environments. ESTOS ECSTA for snom also enables snom phones to take advantage of several telephony functions through TAPI-enabled applications. Those functions include making, answering, holding and retrieving calls; consultation calls; single-step transfers; alternating calls; setting and receiving forwarding status; and setting and receiving do not disturb status.Together with ESTOS ProCall, ESTOS ECSTA for snom is available in two versions: a solution for single seats and a solution for networks. The single seat version of ESTOS ECSTA for snom and ESTOS ProCall One is designed to enhance productivity for small offices and telecommuters. It enables features like click-to-call dialing from Microsoft Outlook. The network version of ESTOS ECSTA for snom and ESTOS ProCall Enterprise is aimed at medium-sized businesses with larger corporate networks or service providers that want to take advantage of unified communications functionality such as CTI, instant messaging and presence management.Both the single seat and network versions are offered in license packages based on the number of lines required and both are compliant with 32-bit and 64-bit Windows operating systems, including Windows XP Professional, Vista, Windows 7 and Windows 2000, 2003 and 2008 Server.“We are pleased to be working with ESTOS and believe this new partnership will enable us to offer our customers and service providers access to more advanced unified communications functionality,” said Dr. Michael Knieling, Executive Vice President of Marketing and Sales for snom technology AG. “This pairing gives both snom and ESTOS the ability to deliver more advanced applications and capabilities to intelligent VoIP endpoints.”ESTOS ECSTA for snom and ESTOS ProCall also offer intuitive first-time installation and easy control of snom phones. It supports all snom 3XX and 8XX series telephones equipped with firmware 7.3.4 and higher, including the new snom 870, the latest snom desktop phone that features a large, full-color touch-screen, HD voice compatibility and integration with Microsoft Office Communications Server (OCS).snom and ESTOS are exhibiting at VoiceCon San Francisco November 2 through November 5 at the Moscone North Convention Center. Visit snom and ESTOS at booth #400.About ESTOSSince 1997, ESTOS has been developing and selling innovative standard software and today is a leading software vendor for unified communications products. CTI and SIP-based solutions are used for the optimization of the workflow in communication intensive departments. Today, more than 200,000 customers as well as numerous strategic technology partners and resellers in Europe profit from ESTOS' know-how. The independent software vendor is Microsoft Gold Certified partner, which has its company headquarters in Starnberg near Munich in Germany. For more information please visit www.estos.com.

About snom

snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable, and costeffective business solutions, snom is also differentiated by the company’s history in the VoIP industry, and its dedication to high security standards. All of snom’s software exists in the firmware on the phones – making it easier for users to download updates and new features. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug and play integration and universal compatibility with any SIP-based telephony platform. Founded in 1996 and headquartered in Berlin, Germany, snom technology AG also has offices in Italy, France and the US. The company distributes its fourth generation SIP phones through its network of more than 200 authorized reseller partners in 60 countries worldwide. For more information on snom, please visit www.snom.com.

Media Contacts

snom - North America
Elevate Communications
John Gates/Andrew Hickey
Phone: +1 (617) 861–3651/3652
john@elevatecom.com
ahickey@elevatecom.com

snom technology AG
Mike Storella
Phone: 01915978-998-7882
Mike.Storella@snom.de

ESTOS GmbH
Hille Vogel
Phone: +49 8151 36856 132
hille.vogel@estos.de