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Business Serve to launch business VoIP service with snom

Business Serve PLC, ("Business Serve") one of the UK's leading converged communications providers, offering both traditional ISP products and telecommunications services including Voice Over Internet Protocol ("VoIP"), has signed an agreement with snom technology AG ("snom"), one of Germany's leading internet telephony handset manufacturers.

The agreement combines Business Serve's 'plug and play' VoIP software and technical support with snom's hardware products. The service will be marketed under the PipeCall brand, Business Server's leading VoIP product and provides snom with market leading technologies for the UK market.

Retail outlets will be able to sell PipeCall branded snom VoIP phones with a PipeCall CD Rom, which provides users with a simple to install complete solution.  Business Serve will also provide technical support for customers.

Dr Michael Knieling, Executive Director, at snom technology AG, commented:

"Business Serve is fast becoming the leading UK VoIP provider with their PipeCall technology and brand. snom is delighted to be partnering Business Serve to gain further advancement within the emerging VoIP marketplace in the UK."

Simon Cleaver, Chief Executive Officer, Business Serve plc commented:

"This is the second strategic agreement that we have signed with a leading manufacturer. PipeCall?s brand is gaining momentum in the VoIP market and will become increasingly available to both business and home users as the technology enables telecoms costs for all levels of customers to be significantly reduced.  We are determined to exploit the opportunities this presents and our link up with snom provides another readily accessible route to the UK market for PipeCall."

3 May 2005


Business Serve

Simon Cleaver, Chief Executive    01524 525538

College Hill

Adrian Duffield/Clare Warren        020 7457 2815/2055

Note to editors

Business Serve plc is one of the leading Converged Communication providers in the UK. By combining traditional ISP products with Telecommunication services, including VoIP technology, Business Serve is able to deliver highly resilient and cost effective Converged Communication solutions to the corporate, SME and SoHO marketplaces.

Business Serve, in the last few years, has shown rapid expansion through a combination of organic growth and acquisition.  Employing 204 staff within five offices nationwide, Business Serve is concentrating on providing cutting edge products with increased user flexibility designed to deliver an excellent and constantly improving customer experience.

About snom

snom technology AG develops and manufactures VoIP telephones and related equipment based on the IETF open standard, SIP (Session Initiation Protocol). Recognized for its high-quality, customizable, and costeffective business solutions, snom is also differentiated by the company’s history in the VoIP industry, and its dedication to high security standards. All of snom’s software exists in the firmware on the phones – making it easier for users to download updates and new features. snom customers benefit from the interoperability and flexibility that the snom telephones offer, including plug and play integration and universal compatibility with any SIP-based telephony platform. Founded in 1996 and headquartered in Berlin, Germany, snom technology AG also has offices in Italy, France and the US. The company distributes its fourth generation SIP phones through its network of more than 200 authorized reseller partners in 60 countries worldwide. For more information on snom, please visit