Help needed?
If you have any questions regarding TR-069 support the best way to ask them is the snom Forum. Our support as well as our developers and many snom users read this forum and can help you with your requests.
Further information on TR-069 support and the TR-069 related settings can also be found in the snom User wiki.
You can also find here a detailed document how to configure snom IP Phones with TR-069:
Call to action
If you have successfully tested snom VoIP phones to work with your ACS please send an email with your ACS details to marketing@snom.com and we will be happy to add your ACS to the above list.
Support Contact
snom offers one year warranty for all products End customers:
- Search our English FAQ or visit the WIKI Knowledge Base.
- First Level Support requests (e.g. configuration, usage, operation): Please contact your vendor/ distributor (snom partner) via e-mail or phone.
- Second/Third Level Support- requests (complex technical problems, error messages, feature requests): Please contact us.
- Should you have a RMA-request, please contact your dealer or distributor
Registered snom partners:
- Please use the contact form provided in the Login area.
Support Media Markt Switzerland:
- Tel: 0900 000 103
Support RSS-Feed
- For technical information and Firmware Releases, be up to date and subscribe to our RSS-Feed
