Support Contact

snom offers one year warranty for all products End customers:

1. Search our English FAQ or visit the WIKI Knowledge Base.
2. First Level Support requests (e.g. configuration, usage, operation): Please contact your vendor/ distributor (snom partner) via e-mail or phone.
3. Second/Third Level Support- requests (complex technical problems, error messages, feature requests): Please contact us.
4. Should you have a RMA-request, please contact your dealer or distributor 

Registered snom partners:

• Please use the contact form provided in the Login area. 

Support Media Markt Switzerland:

• Tel: 0900 000 103

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• For technical information and Firmware Releases, be up to date and subscribe to our RSS-Feed