snom and Camrivox announce Flexor CTI for NetSuite
snom technology AG, a leading developer and manufacturer of advanced Voice over IP telephones, and Camrivox Ltd, the developer of Computer Telephony Integration (CTI) software for CRM applications, announced today the release of Flexor CTI for NetSuite, designed to help simplify integration of desktop-level telephony with CRM.
Flexor CTI for NetSuite is the latest addition to the Flexor Software family of CTI products, and is designed to offer a simple, cost-effective and scalable solution to small and medium-sized businesses. It integrates VoIP telephony with NetSuite web-based CRM applications at the desktop, which bypasses costly system and equipment upgrades.
Delivering an enhanced CRM experience, Flexor CTI for NetSuite enables call logging, call reporting, click-to-dial, contact screen pop-ups, and on-screen call control. Because no server is required, and no costly administration or IT support is needed, Flexor CTI maximises customer investments in CRM.
“Flexor CTI adds the vital ingredient necessary for total customer interaction, by capturing call details directly into customer records,” commented Malcolm Wood, CEO for Camrivox. “In conjunction with snom VoIP phones, Flexor CTI is widening its reach into the SME market and creating significant business advantage at minimal cost for our growing customer base.”
Flexor CTI software products are available from Camrivox, and from snom technology AG as snom Flexor CTI. All desktop snom phones support the CRM telephony integration from Camrivox and customers’ existing infrastructure can be retained along with any snom approved PBX, hosted or premise based.
• Camrivox (booth # 618) and snom (booth # 651) will both be exhibiting at ITEXPO West 2008, (Internet Telephony Conference & Expo), held in Los Angeles Convention Center, Los Angeles, from Sept, 16-18.
• snom will be exhibiting on Sept, 17. at the Allnet ITK-Solution Days in Germering, Germany, and on Sept, 17-18th at the Interop New York, in New York USA.
For further information and a trial version of Flexor CTI for NetSuite visit www.camrivox.com and www.snom.com.
About snom
snom technology was founded in Berlin in 1996 and provides products in the area of Voice over IP, primarily on the basis of the open standards SIP. snom products stand out because of their high security standards and a multitude of functions that make everyday business communication considerably easier. The devices are suitable for use in small and medium-sized enterprises, home offices, and for Internet Service Providers, carriers, and OEM customers. Through its partner network, snom is represented in more than 20 countries.
About Camrivox
Camrivox Ltd offers customers simple and effective Telephony Integration with CRM. The company has pioneered the development and delivery of Flexor Software, greatly simplifying CRM Telephony Integration that has traditionally relied upon large investments in infrastructure, hardware and support staff. With Flexor Software uniquely delivered and supported at the PC level, companies can bypass this resource-laden route, improving business processes and increasing customer satisfaction. Camrivox, founded in 2005, is headquartered in Cambridge, UK. For more information, see www.camrivox.com.
All names, products, and services mentioned herein are the trademarks or registered trademarks of their respective organizations and are the sole property of their respective owners. Camrivox and Flexor are trademarks of Camrivox Limited.
Press Contacts
snom technology AG
Heike Cantzler
Christian Baier
Phone: +49-30-39833-103/106
heike.cantzler@snom.com
christian.baier@snom.com
Camrivox Ltd
John Porter
Paul Maurice
Phone: +44 (0) 1223 750050
john.porter@camrivox.com
paul.maurice@camrivox.com
Aspectus PR
Amy Redhead
Phone: +44 (0) 20 7487 8443
amy@aspectuspr.co.uk
